Frequently Asked Questions

Page 1

What is an unclaimed financial asset?

Where do unclaimed financial assets come from?

At what point is a financial asset considered to be unclaimed property?

What is the time limit for claiming an unclaimed financial asset?

Page 2

How does the claim process work?

How long will it take to process an unclaimed financial asset claim?

Do unclaimed financial assets earn interest?

Could our employees discover these unclaimed financial assets?

Page 3

What are the benefits for our company if we conclude a mandate with you to search for possible recovery of unclaimed financial assets?

Do your research and recovery processes seek to identify any employees’ lack of competence or expertise in identifying unclaimed financial assets?

Will you be working from our offices?

Will the information provided to you be kept confidential?

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